Aged Care: A Safe Physical Environment
At Hellenic Aged Care we prioritize creating a safe and comfortable physical environment for our residents. Here’s what you need to know about the physical aspects of our facility:
Electrical Equipment – Safety and Convenience
To ensure the safety of our residents, all electrical items brought into Hellenic Aged Care must be tested for safety and have a current safety tag attached.
Televisions, computers, radios, compact disc players, and cassette players are permitted. For the convenience of other residents, we recommend using headphones where appropriate. Internet access can be arranged through our reception.
Residents are encouraged to have small bar refrigerators in their rooms, preferably frost-free. It is the family’s responsibility to clean the residents’ fridge.
However, microwaves, kettles, portable heaters, toasters, irons, and electric blankets are not permitted in resident’s rooms. Kitchen facilities are accessible to all residents for tea and coffee. Please consult the management before connecting any other electrical equipment.
Fire Drill and Evacuation Procedures - Ensuring Safety
Periodically, we conduct fire system tests and training to ensure the safety of our residents. While residents are not generally required to participate in this training, they are informed in advance of the scheduled sessions. Emergency exit plans, including floor plans, fire extinguisher locations, and fire assembly areas, are displayed throughout the facility.
Safety - Promoting Independence with Consideration
We strive to maintain a safe environment that balances residents’ independence with the overall management and safety of Hellenic Aged Care. We respect residents’ right to make informed choices and take calculated risks that align with their preferences, while ensuring the safety of themselves and other residents.
Security, Valuables, and Money - Peace of Mind
Each resident is provided with a separately keyed lockable room to ensure their security and privacy. However, residents are responsible for determining whether the level of security provided is sufficient for protecting their valuables. We recommend that residents do not retain valuable items or jewelry at Hellenic Aged Care, and we do not accept responsibility for any loss incurred by a resident.
Smoking - Creating a Healthy Environment
Hellenic Aged Care is a smoke-free area within any enclosed space under the main roof. Designated smoking areas are available outside B Wing within the courtyard. To maintain the comfort of all residents, we kindly request that smoking be avoided near windows or doors to prevent the spread of smoke and minimize the risk of activating the fire alarm.
Telephone - Staying Connected
Residents have the option to have a private telephone installed in their room through the appropriate service provider. All costs associated with installation, rental, and maintenance are the resident’s responsibility. We understand the importance of staying connected with loved ones and offer telephone services to support communication.
Television - Entertainment in Your Room
All resident rooms are equipped with an aerial point for free-to-air channels. While we do not provide pay TV services, we offer free cultural TV channels in Greek, Italian, and Dutch languages, subject to availability. Please contact our reception if you are interested in accessing these channels.
Transport Services - Exploring the Community
Hellenic Aged Care provides transport services for ambulant and independent residents to facilitate local shopping trips and outings. Additionally, Transperth services are available to several nearby shopping centers, including Mirrabooka, Noranda, Galleria, and Malaga markets. Taxi calls can also be made on behalf of residents at our administration reception.
Food regulations
To ensure the safety of all residents, we have implemented strict food preparation guidelines, public health and safety requirements, and medical and nutritional standards in our main kitchen. We kindly request that relatives, visitors, and friends refrain from bringing in outside food without informing the management. This allows us to monitor residents’ diets and ensure that foods are prepared in accordance with their specific care needs.
Smoking facilities
At Hellenic Aged Care, we prioritise the well-being of our residents. Therefore, we have designated smoking areas outside B Wing within the courtyard. Smoking near windows or doors is discouraged to prevent fumes from affecting other residents and to maintain a healthy living environment.
Cal 08 9303 3877 for more questions
Room Care and Information
At Hellenic Aged Care, we are dedicated to providing a physical environment that promotes safety, comfort, and convenience for our residents.
We understand that the physical aspects of our facility play a crucial role in ensuring a positive living experience. Our commitment to creating a supportive environment extends to all aspects of our residents’ lives.
We understand the importance of maintaining personal belongings and valuables. Each resident is provided with a lockable room, and while we strive to provide a secure environment, residents are responsible for determining the level of security they require for their valuables.
We advise against keeping valuable items or jewelry at Hellenic Aged Care to minimize the risk of loss or damage.
As we strive to make Hellenic Aged Care a place residents can call home, we encourage them to maintain neat and tidy rooms. Our dedicated staff assists with general cleaning and bed making to ensure a comfortable living space.
Staying connected with family and friends is important, which is why residents have the option to have a private telephone installed in their room. This enables them to stay in touch with their loved ones.
Additionally, all resident rooms are equipped with an aerial point for free-to-air channels. While we do not provide pay TV services, we offer free cultural TV channels in Greek, Italian, and Dutch languages, when available.
Key Takeaways
- Electrical Equipment: All electrical items brought into the facility must be tested for safety and have a current safety tag attached. Some items are permitted, but please consult the management before connecting any other electrical equipment.
- Fire Safety: Regular fire system tests and training are conducted to ensure the safety of residents. Emergency exit plans are displayed throughout the facility.
- Security and Privacy: Each resident is provided with a lockable room for security and privacy. However, residents are responsible for determining the level of security they require for their valuables.
- Smoking Facilities: Hellenic Aged Care is a smoke-free area within enclosed spaces, but designated smoking areas are available outside B Wing within the courtyard.
Frequently Asked Questions:
Q: What are the safety regulations regarding electrical equipment at Hellenic Aged Care?
A: All electrical items brought into our facility must be tested for safety and have a current safety tag attached. Televisions, computers, radios, compact disc players, and cassette players are permitted. For the convenience of other residents, we recommend using headphones where appropriate. Please consult the management before connecting any other electrical equipment.
Q: What are the fire drill and evacuation procedures at Hellenic Aged Care?
A: Periodically, we conduct fire system tests and training to ensure the safety of our residents. While residents are not generally required to participate in this training, they are informed in advance of the scheduled sessions. Emergency exit plans, including floor plans, fire extinguisher locations, and fire assembly areas, are displayed throughout the facility.
Q: How is security and privacy maintained at Hellenic Aged Care?
A: Each resident is provided with a separately keyed lockable room to ensure their security and privacy. However, residents are responsible for determining whether the level of security provided is sufficient for protecting their valuables. We recommend that residents do not retain valuable items or jewelry at Hellenic Aged Care, and we do not accept responsibility for any loss incurred by a resident.
Q: Are smoking facilities available at Hellenic Aged Care?
A: Hellenic Aged Care is a smoke free area within any enclosed space under the main roof. Designated smoking areas are available outside B Wing within the courtyard. Smoking near windows or doors is discouraged to prevent the spread of smoke and minimize the risk of activating the fire alarm.
At Hellenic Aged Care, we are committed to creating a physical environment that promotes the well-being and comfort of our residents. Our facility is designed to ensure their safety, convenience, and independence. We strive to exceed expectations and provide a warm and welcoming atmosphere that feels like home.
Contact Us
Book a Tour Today!
Our friendly staff would be glad to take you through the facility. We are proud of our establishment and know that you will find what you're looking for because we truly care for each person that stays with us.
Call 9303 3877 to schedule
Address
2B Hellenic Dr, Dianella
WA 6059