Welcome to Hellenic Aged Care, where we strive to create a warm and welcoming environment that supports your individual lifestyle.
Our goal is to provide you with a comfortable and fulfilling experience, ensuring that your personal preferences and needs are met.
“Let us take refuge from this world. You can do this in spirit, even if you are kept here in the body. You can at the same time be here and present to the Lord. Your soul must hold fast to Him, you must follow after Him in your thoughts, you must tread His ways by faith, not in outward show.” – St. Ambrose of Milan
Alcohol - Enjoyment in Moderation
With your doctor’s approval, you are welcome to enjoy alcohol in moderation. For your safety, we kindly ask that all alcoholic beverages be stored in the nurse’s station.
Cleaning and Maintenance of Rooms - A Neat and Tidy Environment
We encourage residents to maintain neat and tidy rooms that reflect their personal style and comfort. Our dedicated staff provide general cleaning and bed making services to support you.
Regular maintenance is carried out by our skilled maintenance officer to ensure a safe and comfortable living environment. We kindly request that residents consult with management before making any alterations or additions to their rooms.
Clothing - Personalized and Well-Maintained
To ensure your clothing is properly cared for, we provide laundering services for all residents at no extra charge. We recommend having sufficient appropriate clothing to allow for weekly laundering.
Please ensure that all items, including clothing, blankets, towels, and bedspreads, are clearly marked with your name. Iron-on non-removable name tags can be ordered from our reception for your convenience.
Funeral Arrangements - Comprehensive Support
We understand the importance of funeral arrangements and associated preparations.
Our compassionate team is here to support you in making these arrangements and ensuring that your wishes are recorded.
We provide a standard form for capturing this information, ensuring that your preferences are respected during difficult times.
Hairdressing - Pampering and Style
Maintaining a sense of personal grooming and style is important to us.
A professional hairdresser visits Hellenic Community Aged Care on a weekly basis, providing hairdressing services tailored to your preferences.
Appointments can be easily made through our reception. The cost of personal hairdressing is borne by the resident and directly billed to their account, ensuring convenience and personalized care.
Laundry - Convenient and Hassle-Free
We understand the importance of clean and fresh laundry. Our contracted laundry services provide laundering of clothing and all linen at no additional charge to residents. Clothing and towels are delivered five days a week, ensuring that you have a continuous supply of clean garments.
Please note that delicate items requiring professional care can be laundered at home by families or commercially at the resident’s expense. Resident’s families have the option of laundering their own clothes to suit their preferences.
Newspapers - Staying Informed
We offer the option of arranging newspaper delivery to Hellenic Community Aged Care through the Dianella Heights Newsagency.
The cost of this service is the responsibility of the resident, ensuring that you can stay connected with the latest news and information.
Overnight Absences (Social Leave) - Flexibility and Connection
We encourage residents to maintain connections with family and friends. You are entitled to 52 days of social leave per financial year, during which the government subsidy is paid to Hellenic Community Aged Care.
If you plan to be absent for more than 52 days, Hellenic Community Aged Care will charge you the full cost of your room. To ensure the smooth management of your care, please inform our care staff of your departure and estimated return time. Our reception is available to provide further information and support.
Overnight Visitors - Exceptional Circumstances
While we regret that we cannot provide overnight accommodation for visitors, we understand that there may be exceptional circumstances.
Please reach out to our staff, and we will do our best to accommodate your needs and find suitable solutions.
Pets – Pet Therapy and Visits
The presence of pets can bring comfort and joy to our residents. Our policy regarding pets requires consultation with the Hellenic Community Aged Care residents’ group and management before any pet is permitted on the premises.
We understand the therapeutic benefits of pet interactions and incorporate pet therapy as part of our Occupational Therapy services. Regular visits from therapy animals are organized to enhance the well-being of our residents.
Privacy – Respect and Dignity
At Hellenic Aged Care, we believe in upholding the privacy and dignity of our residents. We consider each resident’s room as their home, and we request that all visitors, including family, friends, and staff, respect this privacy at all times.
We kindly ask visitors to seek permission from residents before entering their rooms and to maintain a courteous and considerate demeanor throughout their visit.
Religious Services – Nurturing the Spirit
We understand the importance of spiritual well-being. Residents are welcome to attend religious services, masses, or liturgies in our prayer room.
For those unable to attend, we can make arrangements for visits from priests or other religious individuals to provide spiritual support. Our prayer room, located in C Wing’s northwestern corner, is dedicated to Orthodox and Catholic services on a regular basis.
Social Activities – Enriching Connections
At Hellenic Community Aged Care, we believe in fostering a vibrant and engaging community. Our dedicated team organizes daily activities that cater to the social, movement, and mental stimulation needs of our residents. From informative sessions to recreational events, our monthly calendar of activities ensures a diverse range of opportunities for interaction and enjoyment. We also celebrate religious and special occasions, arranging performances by musicians, school choirs, singers, and organizing outings. Our staff supervises all facility-initiated outings, ensuring the safety and well-being of residents.
Visiting is encouraged at any reasonable time, as we understand the importance of maintaining connections with loved ones. To ensure the comfort of all residents, we kindly request that visitors be received in the resident’s room or one of the lounge areas, especially during meal times.
We do not place limits on the number of visitors at any one time, provided that the rights and well-being of other residents are respected. Our sunshine room in A Wing and comfortable lounge area in D Wing offer spaces for families visiting in large groups, equipped with tea and coffee making facilities, a microwave, and a cozy lounge area for your comfort.
Discover a lifestyle that embraces comfort, privacy, and connection at Hellenic Aged Care. Join our vibrant community where your needs are met with compassion and respect.
Frequently Asked Questions:
Q: What safety measures are in place at Hellenic Aged Care to ensure the well-being of residents?
A: At Hellenic Aged Care, we prioritize the safety of our residents. Our facility is equipped with modern safety systems, including fire detection and suppression systems. We conduct regular safety drills and have trained staff members who are prepared to respond to emergencies. Additionally, our premises are designed with accessibility features to prevent accidents and ensure a safe environment for all residents.
Q: How is the comfort of residents taken into consideration at Hellenic Aged Care?
A: We understand the importance of providing a comfortable living environment for our residents. Our facility is designed with spacious and well-appointed rooms that are tastefully furnished. We prioritize cleanliness and hygiene, ensuring that common areas and individual rooms are regularly cleaned and maintained. We also offer a range of amenities and services, including recreational activities and social events, to enhance the comfort and well-being of our residents.
Q: What community engagement opportunities are available at Hellenic Aged Care?
A: We believe in fostering a sense of community and belonging among our residents. We organize various activities and events to encourage social interaction and engagement. These may include group outings, cultural celebrations, educational programs, and opportunities for residents to pursue their hobbies and interests. We also collaborate with local organizations and volunteers to provide additional support and enrichment for our residents.
Q: How are the spiritual needs of residents addressed at Hellenic Aged Care?
A: We recognize the importance of spirituality in the lives of our residents. We offer regular religious services and have designated spaces for prayer and reflection within our facility. We also respect the diverse spiritual and religious backgrounds of our residents and strive to accommodate their specific needs and preferences.
- Safety: Hellenic Aged Care prioritizes the safety of residents with modern safety systems, regular drills, and trained staff members.
- Comfort: We provide comfortable living environments with well-appointed rooms, cleanliness, and a range of amenities and services.
- Community Engagement: Residents have opportunities to engage in social activities, outings, and cultural celebrations to foster a sense of community.
- Spiritual Support: We address the spiritual needs of residents through regular religious services and designated spaces for prayer and reflection.
Book a Tour Today!
Our friendly staff would be glad to take you through the facility. We are proud of our establishment and know that you will find what you're looking for because we truly care for each person that stays with us.
Call 9303 3877 to schedule