Aged care facilities in Perth, such as Hellenic Aged Care, play a crucial role in not only supporting their residents but also offering vital reassurance and assistance to families. Here, we explore the comprehensive ways in which these facilities extend their support to ensure peace of mind for families.

Personalised Care Plans

One of the fundamental ways Hellenic Aged Care supports families is through personalised aged care plans. Each resident’s care plan is tailored to their unique needs, ensuring they receive the appropriate level of aged care and attention. These plans cover various aspects of care, including medical, dietary, and social needs, ensuring a holistic approach to the resident’s well-being. The development of these plans involves detailed assessments conducted by healthcare professionals, who then collaborate with family members to incorporate their insights and preferences. This inclusive process allows families to be actively involved in the care process, ensuring that their loved one’s preferences and requirements are met. Moreover, these plans are regularly reviewed and updated to adapt to any changes in the resident’s condition, ensuring ongoing and relevant care.

Regular Communication and Updates

Hellenic Aged Care places a strong emphasis on maintaining open lines of communication with families. Regular updates regarding the health and well-being of residents are provided through various channels, including phone calls, emails, and scheduled meetings. Families receive detailed reports on their loved one’s daily activities, medical status, and any incidents that may occur, ensuring they are kept informed about any changes or developments. This transparency helps build trust and reassures families that their loved ones are receiving the best possible care. Additionally, Hellenic Aged Care provides families with access to a dedicated liaison officer who can address any concerns or questions they may have, further enhancing the communication process.

Family Support Services

Recognising the emotional and logistical challenges that families may face, Hellenic Aged Care offers a range of support services. These include counselling services to help families cope with the emotional impact of placing a loved one in aged care. Support groups provide a platform for families to share experiences and advice, fostering a sense of community and mutual understanding. Educational workshops are organised to equip families with the knowledge and skills needed to navigate the complexities of aged care, covering topics such as dementia care, legal rights, and financial planning. By addressing the emotional and practical aspects of caregiving, these services help alleviate stress and provide families with the resources they need to support their loved ones effectively.

Involvement in Care Decisions

Families are encouraged to be active participants in care decisions at Hellenic Aged Care. This collaborative approach ensures that the care provided aligns with the resident’s values and the family’s expectations. Regular family meetings and care conferences are held to discuss care plans, progress, and any concerns that may arise. During these meetings, families can provide input and feedback, ensuring that their insights are considered in the care process. This fosters a cooperative and inclusive environment where families feel empowered and involved in the decision-making process. Additionally, Hellenic Aged Care provides families with access to care managers who can facilitate discussions and ensure that all parties are informed and aligned on the care strategies being implemented.

Quality Medical and Personal Care

Hellenic Aged Care is committed to providing high-quality medical and personal care to its residents. With a team of experienced healthcare professionals, including doctors, nurses, and allied health staff, residents receive comprehensive care tailored to their needs. The medical team conducts regular health assessments, manages chronic conditions, and coordinates specialised treatments, ensuring residents receive timely and appropriate medical attention. Personal care services, such as assistance with daily activities like bathing, dressing, and mobility, are delivered with respect and sensitivity to preserve the dignity and independence of residents. This level of professional care reassures families that their loved ones are in capable hands, reducing the worry and burden often associated with caregiving. Additionally, Hellenic Aged Care maintains partnerships with local hospitals and medical specialists to facilitate seamless transitions and continuous care.

Community Engagement and Activities

Aged care facilities like Hellenic Aged Care understand the importance of social engagement for the well-being of their residents. A diverse range of activities and events are organised to keep residents active and socially connected. These activities include recreational programs, cultural events, exercise classes, and hobby groups, catering to various interests and abilities. The facility also organises outings and excursions to local attractions, fostering a sense of adventure and exploration among residents. Families are encouraged to participate in these events, creating opportunities for shared experiences and strengthening the bond between residents and their loved ones. This inclusive approach not only enhances the residents’ quality of life but also helps them maintain meaningful connections with their community and family members.

Respite Care Services

To further support families, Hellenic Aged Care offers respite care services. This temporary care option provides primary caregivers with the opportunity to take a break, attend to personal matters, or simply rest and recharge. Respite care can be arranged for short-term stays, ranging from a few days to several weeks, depending on the family’s needs. During the respite period, residents receive the same high standard of care as long-term residents, including medical support, personal care, and participation in activities. Knowing that their loved ones are receiving quality care in a supportive environment during their absence provides immense peace of mind to families. Respite care also serves as an introduction to the aged care facility, allowing residents and families to experience the services and environment before considering a more permanent arrangement.

Safe and Comfortable Environment

Ensuring the safety and comfort of residents is a top priority at Hellenic Aged Care. The facility is designed to be a secure and welcoming environment, with modern amenities and well-maintained living spaces. Safety measures in place include 24-hour supervision, emergency response systems, and secure entry and exit points to prevent unauthorised access. Regular safety audits and maintenance checks are conducted to ensure that all equipment and facilities are in optimal condition. Comfortable living arrangements, such as private or shared rooms with en-suite bathrooms, are provided to meet the diverse preferences of residents. Communal areas, including dining rooms, lounges, and gardens, offer residents spaces to socialise and relax. These measures give families confidence that their loved ones are protected and well cared for at all times, creating a peaceful and supportive environment for both residents and their families.

hellenic aged care


Hellenic Aged Care in Perth exemplifies how aged care facilities can support not only their residents but also their families. Through personalised care plans, regular communication, family support services, involvement in care decisions, quality medical care, community engagement, respite care, and a safe environment, Hellenic Aged Care ensures that families experience peace of mind knowing their loved ones are in good hands. This holistic approach to aged care fosters a supportive and reassuring atmosphere, benefiting both residents and their families.